Privacy Policy

1. Introduction

With Drop ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our iOS audio transcription application. By using With Drop, you agree to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

3. How We Use Your Information

We use the collected information for the following purposes:

• Transcription Services: To process your audio files and generate accurate text transcriptions
• Service Improvement: To analyze usage patterns and improve the App's functionality and performance
• Quota Management: To track your free tier usage and subscription status
• Technical Support: To diagnose and resolve technical issues
• Fraud Prevention: To prevent abuse of free tier services

We do not sell, rent, or share your data with third parties for marketing purposes.

4. Third-Party Services

We use the following third-party services to provide and enhance our services:

5. Data Storage and Security

We implement appropriate technical and organizational measures to protect your data:

• All data transmission between the App and our servers is encrypted using industry-standard SSL/TLS protocols
• Audio files stored on AWS S3 use server-side encryption
• Access to your data is restricted to authorized systems and personnel only
• Your device identifier is stored securely in the iOS Keychain
• We regularly review and update our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your data according to the following policies:

• Audio Files: Deleted automatically from AWS S3 immediately after transcription is complete (typically within minutes)
• Transcriptions: Stored on your device indefinitely unless you delete them. Server backups (if enabled) are retained until you delete the transcription or uninstall the App
• Device Identifier: Retained as long as you use the App to maintain your quota and subscription status
• Usage Data: Retained for up to 12 months for analytics and service improvement purposes

7. Your Rights (GDPR Compliance)

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the data we hold about you
• Right to Deletion: You can request that we delete your data by uninstalling the App or contacting us
• Right to Rectification: You can request correction of inaccurate data
• Right to Data Portability: You can request your data in a machine-readable format
• Right to Object: You can object to certain types of data processing
• Right to Withdraw Consent: You can withdraw your consent to data processing at any time

To exercise any of these rights, please contact us at support@withdrop.xyz.

8. Children's Privacy

With Drop is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

9. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and that your data receives adequate protection regardless of where it is processed.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this page and notify you through the App or via email (if you have provided one). We encourage you to review this policy periodically.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@withdrop.xyz